Refund policy

Return & Refund Policy

We want you to be fully satisfied with your purchase.

Because we work with third-party suppliers, we do not hold inventory or handle products directly. All orders are shipped directly from our suppliers.

Returns

We accept returns within 14–30 days of delivery if the item is:

• Damaged
• Defective
• Incorrect item received

To request a return, please contact us at:
geroleo090@gmail.com

Refunds

Once your return is approved and the item is received or verified, a refund will be issued to your original payment method.

Refunds may take 5–10 business days to process.

Non-returnable items

We do not accept returns for:

• Used products
• Change of mind after ordering
• Items not reported within the return window

Shipping issues

We are not responsible for delays caused by shipping carriers or customs, but we will always assist you in resolving any issues.